Questions, answered.

No. The model runs on your PC, so there are no running costs – for you or for us. It is an optional one-time download of about 3.4 GB (with a graphics card) or 4.9 GB (processor only).

No. Tern Files has no telemetry and no cloud features. The only connections are the optional model download, the update check of the direct version (can be switched off) and the Microsoft Store licence – see the privacy page.

Yes. The direct version can become the default file manager: folders, Win+E and “Open folder” then open in Tern Files (“Show in folder” in other apps is not asked by Windows – with “Take over Explorer windows” those folders come to Tern Files as well). One switch in the settings brings Explorer back, and an emergency file restores it even without the app.

Tern Files stays a complete file manager: tabs, two panes, search, preview, folder sizes and more keep working. The launcher, rules, duplicates, batch rename, compare and the AI need Pro. Your rules are kept and run again as soon as you have a licence.

One licence is for you on up to 3 PCs, with all 1.x updates.

Both are the same app. The Store version updates through the Store. The direct version can additionally become the default file manager and set up the index service for the fastest search.

Windows 10 (version 2004 or later) or Windows 11, on x64 or ARM64.

Yes. OneDrive status (online only, on this device, syncing), network drives and shares, and phones and cameras over USB – browse and copy.

English and German, switchable at any time without a restart.

Run TernFiles.exe --selftest --report selftest.txt and send the report with the log file (in the data folder under logs) to support@ut-systems.com.